Privacy Policy
Privacy Policy for National Pardons and Waivers
Effective Date: November 22, 2024National Pardons and Waivers (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (https://www.pardonandwaivers.ca) or use our services. By using our website, you consent to the practices described in this policy.
Information We Collect1.1 Personal Information We collect only the information necessary to process payments or inquiries, such as:
Name Email address Phone number Payment information (e.g., credit card details, billing address)
Note: No sensitive information, such as criminal record details, is collected through our website. These details are handled through third-party forms and offline processes with your consent.1.2 Non-Personal InformationWe may automatically collect non-personal data to improve our website, including:
Browser typeDevice typeIP address Referring website URLs Pages viewed on our website
How We Use Your Information We use the information we collect for the following purposes:
To process payments and transactions To respond to inquiries and provide customer supportTo communicate updates or changes to our services To comply with legal and regulatory requirements To improve our website and services
Sharing Your Information We do not sell or rent your personal information. We may share your information in the following circumstances:
Payment Processors: Payment information is securely transmitted to third-party payment processors (e.g., Stripe, PayPal) to complete transactions. We do not store your payment details on our servers.As Required by Law: We may disclose information to comply with legal obligations or to protect our rights. With Your Consent: We may share information for other purposes with your explicit consent.
Third-Party Forms For specific steps in your application process, such as authorizing us to act on your behalf to access your criminal record, we may direct you to third-party forms. These forms are managed by authorized providers, and we are not responsible for their privacy practices. Please review the privacy policies of these third parties before submitting information.
Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience, including:
Tracking website traffic and performance Providing a smoother user experience
You can manage your cookie preferences through your browser settings.
Protecting Your Information We implement industry-standard security measures, including encryption and secure servers, to protect your data. Payment information is handled by PCI-compliant third-party processors. However, no online system is entirely secure, and we cannot guarantee absolute security.
Data Retention We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Payment information is retained only by our payment processors and not stored on our servers.
Your Rights and Choices Under Canadian privacy laws, you have the right to:
Access the personal information we hold about youRequest corrections to your personal information Withdraw consent for data collection or use
To exercise these rights, contact us at [email protected]
Children’s Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Cross-Border Data Transfers If your data is processed outside of Canada (e.g., by third-party payment processors), it will be subject to the privacy laws of that jurisdiction.
Links to Third-Party Websites Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Privacy Policy We may update this Privacy Policy from time to time. Updates will be effective upon posting, and the “Effective Date” will be revised accordingly.
Accessibility If you require this Privacy Policy in an accessible format, please contact us at [email protected]
Contact UsIf you have any questions about this Privacy Policy, please contact us: